Abuse and Billing Policies


ABUSE TERMS

Below are terms that can suspend your account due to abuse on our servers. Please remember you are on a shared server and everyone is entitled to the server resources. This is a guideline for "Host Deal India" and we will work with you so that you are not in violations of these terms.

CGI Scripts
Any scripts that pose a potential security risk or are deemed to be adversely affecting server performance or network integrity will be shut down or will be automatically removed without prior notice. "Host Deal India" does not permit CGI script sharing with domains not hosted by "Host Deal India" or any scripts that may be abused for UCE purposes.

Unlimited Hosting Space and Bandwidth
Some of our hosting accounts do come with unlimited hosting space and bandwidth. Please note hosting space is intended for hosting and not intended for but not limited to online backup, Email, storage device for multimedia content such as, but not limited to, movies, music, photos, emails, or other media. Any use of our hosting service in this manner will be considered a violation of our terms of use and will result in automatic suspension of the hosting account without any prior notification.

File Count Limitation
Every "Host Deal India" account is limited to no more than 100,000 total files. These files include, but are not limited to, website files, multimedia files, e-mail files, backup files, and anything else that may be stored on one's hosting account. If a customer is contacted regarding the volume of files on his or her account and a response is not received, the account will automatically be billed for the excess files. **Purchase an additional block of 50,000 files for the cost of INR 500 per month.

Software Distribution
"Host Deal India" Web Hosting accounts are not configured for the purposes of distributing software and/or multimedia products. This includes but is not limited to file sharing, torrents, warez, and pirated material.

Multimedia Files
Multimedia files are defined as any graphics, audio, and video files. "Host Deal India" Web Hosting accounts are not to be used for the purposes of distributing and storing unusual amounts of multimedia files. Any Web site whose hosting space usage for storing multimedia files exceeds 10% of its total usage, in terms of total size or number of files, will be considered to be using an unusual amount of multimedia files.

Databases
Any database stored on "Host Deal India" Web Hosting servers will be limited in size to 1GB allotted for that particular domain's plan/web hosting account.

CPU and Memory Limit
All accounts will be only allowed to use 10% of cpu and memory and cannot exceed a session longer than 10 min. This includes all database uses, email, cron jobs, and any FTP sessions.

Email Limitation
Outgoing emails are limited to 100 per hour or 1000 per day whichever is reached first. This limitation is per hosting account. Any hosting account using in excess of 1GB for Email storage will be considered a violation of our terms of use.

Removal of Account
If an account is suspended for any of the above reasons three or more times or has been in a suspended status for 60 days will be cancelled and removed from our servers.

BILLING TERMS

The following Terms of Use constitute "Host Deal India" Billing Policy and apply to ALL "Host Deal India" customers:

Payments
All charges are shown in Indian Rupees ( INR ). Payments are to be made in INR. "Host Deal India" accepts the following types of payment: Bank payments CCAvenue (Credit Card)

All payments are due on the Account Statement Date. The Account Statement Date is the monthly anniversary of the date the account was activated. If you provide "Host Deal India" your credit card information, you authorize "Host Deal India" to automatically charge your credit or debit card for charges that apply to your account. Recurring charges will be posted to your credit card until such time that you cancel your account in accordance with "Host Deal India" Billing Policy in the TOU. You are responsible for directly updating, or notifying "Host Deal India", of any changes to your credit card (including, but not limited to card number, expiration date, billing address, or card status).

Customers not paying by credit card agree to make payment of their balance due within ten (10) days of the Account Statement Date.

Accounts that are thirty (30) days past due will be automatically suspended. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney's fees, court costs, and collection agency fees.

Account Renewals
In order to insure uninterrupted service to your website, all plans will automatically renew at the end of the plan's billing cycle. Plan renewal charges are based on the original rate on the date of renewal according to the service selected. Plans are renewed for the same billing cycle term. If you wish to cancel your plan before the plan renewal, please refer to the cancellation section below. An automated renewal notification will be sent to the email address on the account, at least 30 days prior to actual processing of the renewal. Coupons cannot be used for renewals, and only apply to new customers.

Late Fee
Clients have the option to pay an invoice at any time by logging into their "Host Deal India" account and submitting a payment. An invoice that is not paid by the due date is automatically marked overdue in the system. If an invoice is overdue by more than Ten days (the grace period), the account is automatically suspended and a INR 200.00 late fee is added to the account. To reactivate an account that is suspended for failure to submit a payment within the grace period, a payment for the original invoiced amount plus INR 200.00 must be submitted to "Host Deal India".

Important Notice
Domain name registrations and web hosting accounts are handled by separate entities. In the event you need to cancel, you must specify whether you would like to cancel your domain name only, your web hosting plan only, or both your domain and hosting accounts. The cancellation, expiration, or transfer of your domain name does not automatically terminate your hosting account (or vice versa). Your hosting account billing term automatically renews upon its completion, unless you notify "Host Deal India" that you would like to cancel your account at least (3) three days prior to your renewal date.

Free Site Transfers
Website transfers from a previous host to "Host Deal India" will be done free of charge within 30 days of sign-up. We need pure cPanel generated backups to restore your website. We will do our level best to help you.

Statements
"Host Deal India" does not mail paper invoices or statements. Statements can be viewed and printed through the billing client area.

Processing Fees
A INR 2000 - 5000 fee will be assessed for each processing fee for illegal transactions.

Cancellations
Hosting plan will automatically renew until a plan is cancelled. In order to cancel service, you can refer to this page. Please be aware that there are no pro-rated refunds after the first 30 days of service.

Cancellation requests must be received by "Host Deal India" a minimum of three (3) business days prior to the end of your Billing Cycle. Cancellations submitted later than this time may result in automatic renewal of your hosting plan. Cancellations become effective on the day processed by "Host Deal India". "Host Deal India" is unable to cancel your account effective for a future date. "Host Deal India" will confirm the cancellation request when it is processed. If you do not receive a confirmation, please contact "Host Deal India" as soon as possible. Cancelled accounts are immediately terminated from the server and no backups will be kept, meaning no data can be recovered after an account is cancelled. If a backup of the hosting account is needed one must be taken before the account is cancelled. In the event that a customer would like to restore a cancelled account, or that a backup is requested after an account is cancelled, a INR 2500 service fee will be billed for the restoration or creation of the backup.

"Host Deal India" does not monitor, and will not automatically cancel, plans for problems related to domain name transfers, non-usage, Internic, your ISP, or any other secondary issues not directly related to "Host Deal India" services. Cancellation of services does not relieve the customer from paying any outstanding balance owed on the account. "Host Deal India" reserves the right to cancel any account, at any time, without notice, for any reason "Host Deal India" considers appropriate.

30-Day Money Back Guarantee
"Host Deal India" shared hosting plan carries a 30-day unconditional money back guarantee. If you are not completely satisfied with our services or support within the first 30 days, you will be given a full refund. The following services do not qualify for the 30 Day Money Back Guarantee: Second time refund, account renewals, additional items and services and domain name registration.

Billing/Price Changes
"Host Deal India" policies and prices are subject to change without notice. Any price changes become effective in the next billing cycle.

Why Us

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