How do I install WordPress on my hosting account?
WordPress is installed automatically on every account you create — no manual setup, no FTP upload. The PHP behind it is tuned for WordPress with a dedicated PHP-FPM pool and OPcache, and the edge cache is enabled from the first request.
Can I host multiple WordPress sites on one plan?
Yes. WP Starter includes one site, WP Business includes ten and WP Ultimate includes twenty. If you outgrow it you can upgrade in SiteCP at any time, with no downtime and no data migration needed.
How do I migrate my WordPress site to HDI?
You don’t do anything beyond sharing access. Send our team your current hosting credentials — cPanel, FTP or SSH — and we copy your files, database and email, let you check the site on a temporary URL, then switch DNS when you say so. It’s free.
Can I use a custom domain?
Every site runs on your own domain. You can register or transfer domains in SiteCP at cost-price renewal rates, or point a domain you already own at us by changing its nameservers.
How do I access WordPress files and the database?
The file manager in SiteCP lets you upload, edit, delete and download files, and phpMyAdmin is one click away for the database. SSH, SFTP and WP-CLI are available too if you prefer the command line.
What happens if I exceed storage or bandwidth?
Our WordPress plans include unlimited storage and unmetered bandwidth, so normal growth never triggers an overage. If you’re on a legacy capped plan, the platform keeps serving and any overage is billed per GB — or you can upgrade for more headroom.
Where is your data centre?
All hosting runs from our data centre in the United Kingdom. A separate global CDN caches at 31 edge locations, so visitors are served from the nearest node rather than the UK origin.
I’m used to cPanel. How hard is the switch?
SiteCP covers the same ground — files, databases, email, DNS and SSL — without licence fees. Most people find it quicker, and our team moves your sites across for you with no data loss.
Can I use my own plugins and themes?
Yes, any plugin or theme works. That said, our platform already handles caching, image optimisation and security scanning, so you can drop the plugins that used to do those jobs — fewer plugins usually means a faster site.
How does staging work?
Open WordPress staging in SiteCP and choose “create staging site” — your site is cloned in seconds. Change plugins, themes or code there, check the result, then push it live in one click when you’re happy.
Is WordPress hosting suitable for WooCommerce?
Yes. WooCommerce runs well here — the redundant database, autoscaling PHP workers and full-page cache exclusions for cart and checkout are already handled, so a sale doesn’t take the store down.
What payment methods do you accept?
Customers in India pay in INR through CCAvenue — UPI, net banking, debit cards and credit cards. Customers outside India pay through PayPal in their own currency. All prices are listed in INR and exclude GST.
Can I upgrade my plan later?
Any time, from SiteCP. Upgrades apply instantly with no downtime, and you only pay the difference for the remainder of your term.