Open a ticket
Best for anything technical, billing or about a specific site. You get a reference number, a written trail and the same engineer throughout.
No forms — pick a channel
Talk to us
Three ways to reach the team that actually runs your server: a ticket, WhatsApp, or the phone. There is no contact form on this page, because a form is the slowest way to ask a question.
- Support available 24/7/365
- Head office in Nashik, team also in Pune
- In hosting since 2012
Support24/7/365 — ticket
Phone+91 82750 16236
WhatsAppQuick replies
SalesTicket or WhatsApp
Head officeNashik, Maharashtra
Systems operational
Pick the one that fits
Each goes somewhere a person is watching — not into a queue nobody reads.
Quickest for a short question, a screenshot, or when you're on your phone and can't log in. One conversation, no ticket number.
Phone
For anything urgent — a site down, a payment that won't go through, a migration in progress. If we're on another call, leave a message and we'll call back.
Where to find us
Nashik head office, team in Pune
The people who answer your tickets sit in the same two cities as the people who run the servers. No outsourced tier-one.
- Head office — Third Floor, Chintamani Tower, Gangapur Road, above Bank of Maharashtra, Thatte Nagar, Nashik 422005
- Also in — Pune, Maharashtra
- Support — 24 hours a day, 7 days a week, 365 days a year, by ticket
Tickets24/7 support desk
InvoicesView & pay
ServicesManage sites & domains
Statusstatus.hostdealindia.com
Before you write
Quick answers
Two questions that account for most first messages.
How fast will I hear back?
Fifteen minutes is the usual first reply. Tickets are picked up within 30 minutes, most are resolved inside an hour, and anything genuinely complex gets a fix or a firm plan within 6 hours — not a fortnight of "we're looking into it".
I can't log in to the client area — what now?
Use WhatsApp or call +91 82750 16236. We can reset the password or raise the ticket for you. Have your registered email or a recent invoice number handy.
Still deciding on a plan?
Tell us what you're building and we'll point you at the right one — no upsell.